StreamAgency
Live commerce platform with custom AI agents.
A website sales platform that connects live streaming, real-time sales teams, and AI agents to customer conversations.
AI Workflow Automation
Custom AI agents and workflow automation.
Put AI to work across customer conversations and daily operations. We build custom AI agents and connect your tools into useful workflows, with clear handoffs and human oversight.
The opportunity
Manual work slows down teams that are ready to grow.
If your team is copying data between tools, writing the same updates, reviewing the same requests, manually routing information, or spending hours on repetitive admin work, there is likely an opportunity to automate.
The right automation does not replace your business process. It improves it.
Our approach
AI works best when it is connected to the workflow.
Lil Horse designs AI-enabled workflows that fit your operations. We help identify where automation can save time, reduce errors, improve visibility, and support better decisions. Then we build the system, integration, or custom tool needed to make it work.
01
Map the handoffs
02
Connect intelligence
03
Keep people in control
Workflow areas we can support.
- Intake and request management
- Document and content processing
- Internal reporting and summaries
- Customer support workflows
- Lead routing and CRM updates
- Approval flows and task handoffs
- Knowledge base and internal assistants
- Data cleanup and operational updates
- AI-assisted content or communication workflows
- Custom AI agents for customer support and internal knowledge
- AI extensions for existing software and websites
Let’s talk / AI Workflow Automation
Which workflow is slowing you down?
Tell us about the repetitive task, the tools involved, and where work gets stuck.
A focused conversation about your goals, scope, and next steps.
We will only use your information to respond to your inquiry. See our Privacy Policy. Protected by reCAPTCHA: the Google Privacy Policy and Terms of Service apply.
How we work
Automation starts with the process.
Map the workflow.
We understand what happens today, who is involved, and where time is lost.
Identify automation opportunities.
We decide what should be automated, assisted, integrated, or simplified.
Design the solution.
We define the workflow, user experience, AI touchpoints, and system logic.
Build and integrate.
We connect the tools, data, and AI capabilities required.
Test and improve.
We validate outputs, edge cases, reliability, and team adoption.
Connected experience
Connected workflows. Practical intelligence.
StreamAgency brings AI agents into customer conversations. Contender connects logistics workflows through custom software.
Contender Logistics
Custom logistics software for faster freight decisions.
Custom logistics software that connects rates, quotes, shipments, and invoices in one operational workflow.
What is AI workflow automation?
AI workflow automation uses artificial intelligence, integrations, and software logic to reduce manual tasks within a business process. It can help with routing, summaries, data handling, document processing, communication, reporting, and internal support.
Is this different from custom software?
It can be part of custom software. The difference is that AI workflow automation focuses specifically on improving a process, while custom software may include a broader platform, portal, dashboard, or business system.
Do we need to already use AI tools?
No. We can help identify where AI makes sense, what tools or models are appropriate, and how to connect AI into your existing workflow.
Can you add AI capabilities to existing software?
Yes. We can scope AI extensions for an existing application or connect an AI agent to relevant systems and approved information. We define access, responsibilities, evaluation criteria, and human handoffs before implementation.
How is an AI agent different from a basic chatbot?
A chatbot typically answers within a conversation. A custom AI agent can also work with approved tools and information to support a defined task. The right level of autonomy depends on your workflow, data, and review requirements.
What does AI augmentation mean for our team?
AI augmentation supports people with useful answers, information processing, and repetitive tasks. We design the workflow around the team, including escalation, review, and decisions that should stay with a person.
Have a process your team should not be doing manually anymore?
Let’s find the workflow that is ready for automation.