Privacy Policy
Last Updated: December, 2025
1. Introduction
Welcome to Lil Horse. We are a boutique agency specializing in strategy, technology, and brand creation for ambitious businesses. This Privacy Policy explains how Lil Horse (“we,” “us,” or “our”) collects, uses, discloses, and protects your information when you interact with our services, including consulting, AI solutions, software development, branding, marketing, and our website (collectively, the “Services”).
We are built on clarity and trust. Protecting your privacy is fundamental to how we operate.
2. Information We Collect
We collect information necessary to provide our Services and communicate effectively.
- Information You Provide Directly:
- Contact & Business Information: Name, email address, phone number, company name, job title, and other details you provide via contact forms, proposals, contracts, or communications.
- Project & Service Data: Information related to the services you engage us for, including business goals, branding materials, technical specifications, marketing content, and operational data you share for AI agent development or consulting.
- Communications: Records of our correspondence, including emails, meeting notes, and feedback.
- Information Collected Automatically:
- Website Usage Data: When you visit our website, we may collect data such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of visits. This is typically collected via cookies and similar tracking technologies.
- AI Solution Data: For clients using our AI Agent services, we process the operational data you authorize and input to enable the functionality of the autonomous assistants. The specific data is defined in our service agreements.
- Information from Third Parties: We may receive information from partners, analytics providers, or publicly available sources, in line with applicable laws.
2. Information We Collect
We collect information necessary to provide our Services and communicate effectively.
- Information You Provide Directly:
- Contact & Business Information: Name, email address, phone number, company name, job title, and other details you provide via contact forms, proposals, contracts, or communications.
- Project & Service Data: Information related to the services you engage us for, including business goals, branding materials, technical specifications, marketing content, and operational data you share for AI agent development or consulting.
- Communications: Records of our correspondence, including emails, meeting notes, and feedback.
- Information Collected Automatically:
- Website Usage Data: When you visit our website, we may collect data such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of visits. This is typically collected via cookies and similar tracking technologies.
- AI Solution Data: For clients using our AI Agent services, we process the operational data you authorize and input to enable the functionality of the autonomous assistants. The specific data is defined in our service agreements.
- Information from Third Parties: We may receive information from partners, analytics providers, or publicly available sources, in line with applicable laws.
3. How We Use Your Information
We use the information we collect to deliver our timeless, results-driven Services:
- To provide, operate, and maintain our Services (consulting, software development, AI Agents, branding, marketing).
- To communicate with you about projects, services, updates, and administrative information.
- To design, build, and improve our technology solutions and AI innovations.
- To develop and execute strategic advisory roadmaps and growth strategies.
- To create and manage branding, marketing campaigns, and web design projects.
- To analyze website performance and improve user experience.
- To comply with legal obligations and protect the rights and safety of Lil Horse, our clients, and others.
4. Legal Basis for Processing (GDPR Note)
For individuals in the European Economic Area (EEA), our processing of your personal data is based on:
- The performance of a contract with you.
- Our legitimate interests in providing and improving our Services, which are not overridden by your data protection rights.
- Your consent, where required and provided.
5. How We Share Your Information
We do not sell your personal information. We may share it only in the following circumstances:
- With Your Consent: For specific purposes you authorize.
- Service Providers: We engage trusted third-party vendors to assist with operations (e.g., cloud hosting, payment processing, analytics, project management tools). These partners are contractually bound to protect your data.
- Business Transfers: In the event of a merger, sale, or transfer of assets, your information may be transferred as part of that transaction.
- Legal Requirements: Where required by law, subpoena, or to protect the rights, property, or safety of Lil Horse or others.
6. Data Security
We implement appropriate technical and organizational measures designed to protect the security of your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.
8. Your Rights & Choices
Depending on your location, you may have rights regarding your personal information, which may include:
- Access, Correction, & Deletion: Request to access, correct, or delete your personal data.
- Opt-Out: Unsubscribe from marketing communications at any time using the link in our emails.
- Cookies: Manage cookie preferences through your browser settings.
To exercise these rights, please contact us at [insert contact email].
9. AI & Client Data
For our AI Agent and Software Development services:
- Client data used to train, operate, or improve AI models is handled under strict contractual terms.
- We do not use your proprietary business data or confidential information to train general AI models without your explicit, written consent.
- Data processing agreements outlining roles and responsibilities are part of our service contracts.
10. Third-Party Links
Our website or communications may contain links to other sites. We are not responsible for the privacy practices of those sites.
11. International Data Transfers
We are based in the United States. If you are accessing our Services from outside the U.S., your information may be transferred to and processed in the U.S., under protections described in this policy.
12. Children’s Privacy
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
13. Changes to This Privacy Policy
We may update this policy periodically. The “Last Updated” date at the top will reflect changes. We encourage you to review this policy periodically.
14. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Lil Horse
Email: general@lilhorselab.com
Website: www.lilhorselab.com/contact




















































































